(+973) 1600 0000

Terms And Conditions

  • Check in time - 3:00 pm Check out -12:00 noon. Rates are subject to change.
  • Early check-in from 07:00 hours onwards can be provided, subject to availability. Late check-out is subject to availability. Early check in and late check out charges applicable.
  • Taxes applies - 10% Service Charge. 5% Government Levy. 5% VAT.
  • Pets not allowed.
  • Guarantee Policy:
    This guarantees your booking. Payment will be processed at check in or if a penalty is applied. Please ensure you read the cancellation policy.
  • Cancellation Policy:
    Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
    Room rates are subject to 10% service charge; 5% government levy and 5% VAT per room per night.
  • Deposit Policy:
    Your credit card will serve as a guarantee to hold the room. Payment will be processed at check in or if a penalty is applied. Please ensure you read the cancellation policy.

Cookie policy

This Cookie Statement explains which cookies are placed on your device when you visit any of our websites and how the information obtained from those cookies is used. Cookies are small text files that are sent to your browser and subsequently stored on your device so that the browser can send back this information as you move from page to page. You can set your privacy preferences here.

Which cookies do we use and for what purpose?

Strictly Necessary Cookies: Always Active

These cookies are necessary for our websites to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in or filling in forms. Some of these cookies are only stored on your device temporarily and are automatically erased when you close your browser. You can also set your browser to block or alert you about these cookies, but some parts of our websites may not then work.

Performance Cookies:

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our websites. They help us to know which pages are the most and least popular and see how visitors move around the websites. All information these cookies collect is aggregated and therefore anonymous. By allowing these cookies your device can be recognized the next time you visit one of our websites and this information may be used to adjust the website to your needs.

Targeting Cookies:

These cookies are set through our websites by our advertising partners and allow us to measure the effectiveness of our campaigns and provide you with offers matched to your needs. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They work by uniquely identifying your browser and device and if you do not allow these cookies you will not experience our targeted advertising.

Withdrawal of your consent

The consent you give to store and read cookies can be withdrawn at any time by re-visiting this page and changing your settings. You can also set your browser to disable cookies and/or to remove all cookies from your browser.

Privacy Statement

All information collected through a cookie and the processing of such data is subject to our Privacy Policy

Privacy policy

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.

What information does the domain hotel and spa collect about me?

We collect basic information from you when you use our contact forms, such as name, address, email address and phone number. When you make a reservation or enroll in our loyalty programs, we may collect additional information including government identification and credit card data. We also record information when you contact us, including customer service requests and notes or details explaining what you asked and how we responded. We also use cookies on our websites to collect information about interactions and usage, although these do not include any of your personal information.

How does The Domain Hotel and Spa use information about me?

We use information about you to deliver, improve, update and enhance the services we provide to you. For example, we use information about you to deliver our services (such as room and restaurant, Spa reservations), and to detect and prevent fraud and abuse.

Does The Domain Hotel and Spa share my data with third parties?

We do not share your personal data with third parties, except where required to do so by local laws and/or regulations. Examples of when we share data include processing payments and when you check-in to one of our hotels. We only share the minimum information necessary to perform or deliver that service.

How can I view the personal information The Domain Hotel and Spa has stored about me?

You can request a copy of your personal data from us by completing the form that can be downloaded here and submitting that to us in the manner described on that form. We will respond to your request within 30 days by providing a link to a location where the data can be downloaded.

How can I have my personal information deleted at The Domain Hotel and Spa?

You may request us to delete your personal data from our records by completing the form that can be downloaded here and submitting that to us in the manner described on that form. However, there may be certain legal restrictions in place that require us to retain some information about you for a certain period of time. You will be advised of such restrictions, if applicable, when we receive your completed form. In all cases we will respond to your request within 30 days.

What is the purpose of the Cookies you use on your websites?

Cookies on our websites allow us to improve your user experience and track your browsing behavior, such as the links clicked, items purchased, your device and browser type and your geographical location. This allows us to provide you with more relevant product offerings, a better experience on our websites, and to collect, analyze and improve the performance of our Services. We do not share that information with any third party. For more information please read our Cookie Statement.

How will you use my email address?

We will use your email address to communicate with you regarding your inquiry, your room or restaurant reservation, and, if you have opted in to receive information about upcoming activities or offers at our hotels, informational email messages. We do not share your email address with any third party. You can choose not to receive email communications from us at any time by using the links shown at the bottom of email messages that we send to you.

Who else other than The Domain Hotel and Spa could access my stored personal information?

The Domain Hotel and Spa is obliged to cooperate with government and law enforcement officials to enforce and comply with the law as applied in the countries The Domain Hotel and Spa operates in. We will disclose information about you to government or law enforcement officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information as part of a legal process.

If at any time you have additional questions about our practices or any of your rights described above, you may reach our Data Protection Officer by contacting us at connect@thedomainhotels.com or the address shown below.

The Domain Hotel and Spa
PO Box 5288, Manama,